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    Affordable Counseling Rates and Insurance Options | Alabaster Counseling

    At Alabaster Counseling, we believe that mental health care should be accessible and transparent. Whether you’re looking for affordable therapy options or need information about insurance coverage for counseling, we’re here to help. Our practice, located in Portsmouth, VA, offers flexible payment options and works with a variety of insurance providers to ensure you can focus on your wellness without financial stress.

    Insurance

    Alabaster Counseling accepts many major insurance providers to help cover the cost of therapy. Below are some of the providers we work with:

    • Aetna
    • Anthem BCBS (including Healthkeepers and Healthkeepers+)
    • Evernorth (Cigna)
    • Lyra Health EAP
    • Medicaid plans (including Magellan, Molina & Humana)
    • Sentara Health (formerly Optima)
    • United Healthcare
    • Veterans Affairs Community Care Network (VA CCN)

    Not sure if your insurance covers therapy? Contact us, and we’ll verify your benefits before your first session.

    Counseling Rates for Individual Sessions: 

    • $160 per 53 minute session
    • $185 per 53 minute intake session

    Sliding scale therapy rate in Portsmouth and beyond:
    Sliding Scale Therapy and Flexible Payment Plans

    We understand that everyone’s financial situation is unique. That’s why we offer sliding scale fees for those who qualify, making mental health care more accessible.

    Reach out to discuss eligibility for sliding scale therapy or alternative payment arrangements

    Payment

    Alabaster Counseling is a cashless practice. We accept all major debit, credit, and HSA cards as forms of payment. Payment is made directly through our secure portal.

    Cancellation Policy

    If you need to cancel a session, please do so at least 24 hours in advance. Failure to cancel within this timeframe will result in a $75 late cancellation fee.

    Any Other Questions

    Please contact us for any additional questions you may have. We look forward to hearing from you!